Privacy Policy
Sinobravo Consulting (Beijing) Co., LTD. (hereinafter referred to as "Sinobravo", "We" and "our") understands the importance of privacy to you and will respect your privacy. Please read this Privacy Policy (hereinafter referred to as the "Policy") before submitting your personal data. This policy applies to websites owned and operated by Sinobravo. This policy describes the practices of Sinobravo's website information, including what information is collected, how it is used, with whom it is shared and how it is protected.
This policy describes how your personal data will be handled, but it may not cover all possible data processing scenarios. Sinobravo's website may contain links to other websites. Sinobravo is not responsible for the privacy practices or the content of the other websites.
The policy is to help you understand the following issues,
1. How does Sinobravo collect and use your personal data?
2. How does Sinobravo use cookies and similar technologies?
3. How does Sinobravo disclose your personal data?
4. How to access or modify your personal data?
5. How does Sinobravo protect your personal data?
6. Who are the third-party service providers and what are their services?
7. How does this policy update?
8. How can you contact Sinobravo?
1. How does Sinobravo collect and use your personal data?
Personal data refers to information that can identify an individual when used alone or with other information. You shall submit personal data directly to us when you use our website, products or services and interact with us. For example, we may access your personal data when you create a personal account or contact us for support, or when we record how you interact with our website, products or services. We may also receive data from the software running on your device.
We may also obtain data from public and commercial third parties according to the law. The data we collect depends on how you interact with us, including the websites you visit or the products and services you use, from name, gender, company name, job title, address, email address, phone number to login information (account and password), photo, identification information, etc.
We also collect the information and messages you send to us, such as your queries. You also need to provide your personal data when using Sinobravo's products or services.
In some cases, you may choose not to provide your personal data, but Sinobravo may not be able to provide you relevant products or services or solve your problems.
We may use your personal data for the following purposes:
(a) to create an account.
(b) to meet your transaction or service request, such as fulfilling an order; to deliver or activate products or services; to provide training and certification and manage and process training and certification results; to participate in online or offline activities; to make changes at your request or provide the information you request (e.g. marketing materials for products or services, white papers); and to provide technical support.
(c) to contact you with your consent; to send you information about products and services that you may be interested in; to invite you to participate in Sinobravo activities, market surveys or satisfaction surveys; to send you a marketing message. If you do not want to receive such information, you can end the subscription at any time.
(d) to send you important notifications, such as notifications of operating system or application updates and installations.
(e) to provide you with personalized user experience and personalized content.
(f) to certify and manage suppliers and business partners; to communicate and conduct business with suppliers and business partners.
(g) to conduct internal audits, data analysis and research to improve our products and services.
(h) to analyze business operational efficiency and measure market share.
(I) to troubleshoot errors if you send us details of the error.
(j) to synchronize, share and store the data you upload or download, and the data required during the upload and download.
(k) to protect the security of our products, services, customers or users, and implement and improve our anti-damage and anti-fraud programs.
(l) to comply with and enforce applicable legal requirements, relevant industry standards or our policies.
Sinobravo may also collect and use non-identifying data. Non-identifying data is data that cannot be used to identify an individual. For example, Sinobravo collects aggregated statistics, such as website visits. The purpose of this collection is to understand how users use our websites, products and services. By doing so, Sinobravo can improve its services and better meet clients' needs. Sinobravo may, in its sole discretion, collect, use, process, transfer or disclose non-identifying data for other purposes.
We will do our best to separate your personal data from non-identifying data and use them separately. If personal data is mixed with non-identifiable data, it will still be processed as personal data.
When we process your personal data, we will comply with the requirements of law, including:
· Processing of your personal data for the performance of contracts in response to your transaction or service requests;
· Processing your personal data based on your consent;
· When contacting you, conducting marketing activities or market researches, processing your personal data for the purpose of improving our products and services, implementing and improving our anti-damage and anti-fraud programs, etc., we will do so based on our legitimate interests or those of third parties. These legitimate benefits include enabling us to more effectively manage and operate our business and deliver our products and services; protecting the security of our business, systems, products, services and customers; internal management based on internal policies and procedures; other legitimate interests in this Policy;
· We may also process your personal data based on compliance and enforcement of legal obligations.
2. How does Sinobravo use cookies and similar technologies?
2.1 Cookie
To ensure that our website works well, we sometimes store small data files called cookies on our computers or mobile devices. A Cookie is a plain text file that a web server stores on a computer or mobile device. The contents of a Cookie can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookies typically contain an identifier, a site name, and some numbers and characters.
With the help of cookies, websites can store user preferences and other data to better serve users. Sinobravo use cookies to improve user experience, the same as the other websites. With cookies, a website can remember a user's single visit or multiple visits. With cookies, websites can save settings, such as the language, font size, and other browsing preferences of a computer or mobile device.
This means that users do not need to reconfigure user preference settings on each visit. If a website does not use cookies, it will treat a user as a new visitor every time he or she opens a page. For example, if you log into a website and then go to another page, the site will not recognize you and you will be logged out again. Sinobravo will not use Cookies for any purpose other than those described in this Policy. You can manage or delete cookies based on your preferences. For more information about cookies, you can visit AboutCookies.org.
2.2 Other technologies
In addition, we may use local storage objects (LSO) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners that provide certain features or display ads on our sites based on your Web browsing activity also use LSOs such as HTML5 to collect and store information. Different browsers may provide their own management tools to remove HMTM5 LSO.
You can clear all cookies saved on your computer, and most web browsers have Cookie blocking capabilities. But if you do, you will need to personally change the user Settings every time you visit our site. For more information about how to change the browser Settings, please visit the relevant browser.
3. How does Sinobravo disclose your personal data?
In the event that certain services are provided by an authorized partner of Sinobravo, we will share your personal data with such partner as described in this Policy. For example, when you buy a Sinobravo product online, we shall share your personal data with the logistics service provider to arrange delivery or arrange a partner to provide the service. In addition, as an international company, we may share personal data among our other language sites.
Sinobravo may also disclose your personal data to relevant law enforcement agencies or other government authorities in response to legal requirements or legal proceedings. Sinobravo will also disclose your data where there is a reasonable need to do so, such as to enforce a contract and where we believe it is necessary and appropriate to prevent damage or property loss or to investigate possible or actual illegal conduct.
4. How to access or modify your personal data?
You should ensure the accuracy of the personal data you have submitted. Sinobravo will make every effort to maintain the accuracy and completeness of personal data and update these data in a timely manner.
When you are required by law, you may have the right to access and obtain specific personal data, require us to update or correct inaccurate personal data, deny or restrict our use of your personal data, and ask us to delete your personal data. If you would like to exercise your rights, please click here to give us feedback online. For safety reasons, you may need to provide a written request. We shall refuse to process such requests if we have reasonable grounds to believe that they are deceptive, unworkable, or prejudicial to the privacy of others.
You also have the right to revoke your consent when Sinobravo process your personal data based on your consent if it is required by applicable law. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data based on other appropriate grounds of justification.
If you believe that our treatment of your personal information does not comply with data protection laws, you may contact the statutory data protection authority.
5. How does Sinobravo protect your personal data?
Sinobravo values the security of personal data. We use physical, administrative and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption to ensure data confidentiality. We will use protection mechanisms to prevent malicious attacks on our data. We will deploy access control mechanisms to ensure that only authorized personnel have the access to personal data. And we will conduct security and privacy training courses to enhance staff awareness of the importance of protecting personal data.
We will do our best to protect your personal data, however, please be aware that no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, while we take appropriate measures to protect your personal information, Sinobravo cannot determine or guarantee the security of the information you provide to us or obtain from our website, and therefore you use our website at your own risk.
For information on how to report a security problem, or possible incident to Sinobravo, please feel free to contact us at info@sinobravo.cn. If there is a personal information security incident, we will timely inform you and report to the regulatory authorities in accordance with the requirements of laws and regulations.
We will retain your personal data for as long as necessary to achieve the purposes stated in the Policy, unless the retention period is extended as required or permitted by law. As the storage period of data may vary based on different scenarios and products and services, we use the following criteria to determine the retention period: The time needed to retain personal data to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of the system, products and services, responding to possible user queries or complaints, and locating problems, and whether the user agrees to a longer retention period. whether there are special requirements for data retention in law, contract, etc. We will retain your registration information as long as your account is necessary to provide services to you.
You may also choose to cancel your account. After you cancel your account, we will stop providing products and services based on your account and delete your corresponding personal data without special legal requirements.
6. Third-party providers and their services?
To ensure a smooth browsing experience, you may receive content or web links from third parties of Sinobravo and its partners (hereinafter referred to as "third parties"). Sinobravo has no control over such third parties. You can choose whether to access links, content, products, and services provided by third parties.
Sinobravo has no control over the privacy and data protection policies of third parties, and such third parties are not bound by this Policy. Before submitting personal information to third parties, please refer to the third party's Privacy Policy.
7. How is this policy updated?
Sinobravo reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will post the latest version of our privacy policy here. If we have made a change to our privacy Policy, we may also send you notice of the change through different channels, for example, by posting a notice on our website or sending you an email (to the email address specified on your account). Where required by applicable data protection laws, we will also seek your consent for any material changes that affect how we use your personal information. We recommend that you review this page regularly for the latest information about our privacy practices.
8. How can you contact Sinobravo?
If you have any questions, comments or suggestions, please contact us. We'll reply within 30 days.
When Sinobravo processes your personal data in accordance with this Policy, the Sinobravo entity is that who respond to your requests, contact you, provide you with products or services, or that who shall sign contracts with you. They are the controllers of the relevant personal data. Please click Contact us to check each Sinobravo entity' s information.
Updated in September 2022